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1. IN GENERAL

 

Aleksandrs Vengržinovskis (Latvia), reg. No. 14049110401, address: Ulbrokas Street 13-80 LV-1021, Riga, Latvia.

Aleksandr Ven (“https://aleksandrven.com/”) owns and operate this Website. This document governs your relationship https://aleksandrven.com/ (“Website”). Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

This Website may contain links to other websites (the “Linked Sites”), which are not operated by https://aleksandrven.com/. www.aleksandrven.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.





2. PRIVACY POLICY

 

This privacy notice discloses the privacy practices for ALEKSANDR VEN and our website; https://aleksandrven.com/. This privacy notice applies solely to information collected by this website, except where stated otherwise.

Information Collection, Use, and Sharing

 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

* See what data we have about you, if any.

* Change/correct any data we have about you.

* Have us delete any data we have about you.

* Express any concern you have about our use of your data

Registration

 

In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

Orders

 

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

Sharing

 

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Cookies

 

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visit.




3. PROHOBIOTIONS

 

The products and services available on our Website and samples thereof are for personal use only. You may not sell or resell any of the services received. Aleksandr Ven reserves the right, with or without notice, to cancel or reduce the quantity of any order or service in the event that, in our sole discretion, this could lead to a violation of the Terms of Use.




4. REGISTERED USER

4.1. CREATING ACCOUNT

Upon registering in the Website and creating your own customer account, hereinafter – Account, your personal data is used in order to enter into an agreement with ALEKSANDR VEN  on creation and maintenance of the Account that is used as a communication channel for concluding the Distance agreement.

Upon creating the Account, you confirm that you are informed that the data you insert is being processed to create and maintain the Account, including, to create and retain your wish list and purchase history, and send you information related to the performance of the Distance agreement, such as information about performance of the order, updates to the order.

ALEKSANDR VEN  needs to receive and process your personal data in order to conclude the Distance agreement using the Account as a communication channel. If you do not provide said personal data, you will not be able to create the Account and conclude the Distance agreement.

In addition, the information contained in the wish list and purchase history is used to improve the services and product offers provided by ALEKSANDER VEN based on the legitimate interest of ALEKSANDER VEN to compile the information about the quality of the offered services and products.

The information contained in the Account regarding the concluded Distance agreements (purchased products), including all communication with you, is retained as evidence of the Distance agreement being concluded and performed. This information is stored by ALEKSANDR VEN  based on the legitimate interest to protect its rights and interests in the event of a dispute and the obligation imposed by the law to retain information about the conducted business activities.

Your personal data concerning creating and maintaining the Account and entering into and performing the Distance agreement is processed only by ALEKSANDR VEN  and our business partners, who provide delivery services, IT structures, and payment platforms. The minimum scope of personal data is transferred to the business partners on need-to-know basis.

Within the scope of this purpose, your personal data is processed until you delete the Account, or the storage period set out by the laws of the Republic of Latvia expires, or the statute of limitations for bringing an action in court lapses, whichever sets in later.

 

4.2. RECEIPT OF COMMERCIAL STATEMENTS

When applying for the receipt of commercial statements, for instance, information on Product campaigns and special offers, you agree to ALEKSANDR VEN  processing your personal data that you have indicated in the Registration Form and the form of order execution, including your geographical location and purchase history. 

ALEKSANDR VEN  processes your personal data to send commercial statements that are topical and suitable for you. ALEKSANDR VEN  performs various types of profiling by summarising the information provided by you to analyse what products and services you could be interested in and to send a commercial statement of appropriate content to you.

If you purchase Goods on the Website, ALEKSANDR VEN  will use your e-mail address to send you commercial communications about similar Goods, even if you have not applied to receive commercial communications. If you do not wish to receive such notices, you have the possibility to opt out of the further use of your email address for sending commercial notices in a separate e-mail that is received immediately after placing your order, as well as every time you receive a commercial notice.

Your personal data that are associated with the delivery of commercial statements are processed solely by ALEKSANDR VEN  and our co-operation partners, who ensure IT structures, and platforms for sending e-mails. Co-operation partners receive the minimum amount of personal data.

For the performance of this purpose, your personal data shall be processed until the moment when you recall your consent to the receipt of commercial statements, or opt out of receiving commercial statements. Information on the recalling of consent or opting out will be retained in order to accordingly comply with your request not to receive any commercial statements.

ALEKSANDR VEN  shall cease the sending of commercial statements, as soon as your request is processed. However, be advised that the processing of a request depends on the technological possibilities of meeting your request, which may require as long as five days.

 

4.3. REVIEWS

Upon leaving a review about the Goods, you agree that your name, the assessment given to the Goods, and the review is published on the Website. If you have created the Account using the option to register via Facebook, your picture of a diminished size appears with the review.

Website and improve the quality of services and products provided by ALEKSANDR VEN . The reviews posted on the Website are deleted only if the specific product is not on offer anymore.

If necessary, ALEKSANDR VEN  may contact you on the phone or electronically in order to resolve any issues related to the service or product, for which you have left the review. After contacting you ALEKSANDR VEN  will cease using your phone number or email address in connection with the review.

Your personal data with regard to posting the review is processed by ALEKSANDR VEN  and our business partners, who provide IT structures. The minimum scope of personal data is transferred to the business partners on need-to-know basis.

 

4.4. UNREGISTERED USER

4.5. CONCLUSION OF THE DISTANCE AGREEMENT

For the purpose of concluding the Distance agreement ALEKSANDR VEN  needs to obtain and process the personal data specified in the order placement form. If you fail to provide your personal data, you will not be able to conclude the Distance agreement.

ALEKSANDR VEN  compiles and stores the information about your purchase history for the purpose of improving the services and products provided on the basis of the legitimate interest of ALEKSANDR VEN  to compile information about the quality of the offered services and products.

The information contained in the Account regarding the concluded Distance agreements (purchased products), including all communication with you, is retained as evidence of the Distance agreement being concluded and performed. This information is stored by ALEKSANDR VEN  based on the legitimate interest to protect its rights and interests in the event of a dispute and the obligation imposed by the law to retain information about the conducted business activities.

Your personal data with regard to entering into and performing the Distance agreement is processed only by ALEKSANDR VEN  and our business partners who provide delivery services, IT structures, and payment platforms. The minimum scope of personal data is transferred to the business partners on need-to-know basis.

Within the scope of this purpose, your personal data is processed until the time the data storage period set out by the laws of the Republic of Latvia expires, or the statute of limitations for bringing an action in court lapses, whichever sets in later.

 

4.6. RECEIPT OF COMMERCIAL STATEMENTS

When applying for the receipt of commercial statements, for instance, information on Product campaigns and special offers, you agree to ALEKSANDR VEN  processing your personal data that you have indicated in the form of order execution, as well as your geographical location and purchase history.

ALEKSANDR VEN  processes your personal data to send commercial statements that are topical and suitable for you. ALEKSANDR VEN  performs profiling by summarising the information on your geographic location and purchase history to analyse what products and services you could be interested in and to send a commercial statement of appropriate content to you.

As you purchase Goods on the Website, ALEKSANDR VEN  will use your e-mail address to send you commercial communications about similar Goods, even if you have not applied to receive commercial communications. If you do not wish to receive such notices, you have the possibility to opt out of the further use of your email address for sending commercial notices in a separate e-mail that is received immediately after placing your order, as well as every time you receive a commercial notice.

Your personal data that are associated with the delivery of commercial statements are processed solely by ALEKSANDR VEN  and our co-operation partners, who ensure IT structures, and platforms for sending e-mails. Co-operation partners receive the minimum amount of personal data.

For the performance of this purpose, your personal data shall be processed until the moment when you recall your consent to the receipt of commercial statements, or opt out of receiving commercial statements. Information on the recalling of consent or opting out will be retained in order to accordingly comply with your request not to receive any commercial statements. ALEKSANDR VEN  shall cease the sending of commercial statements, as soon as your request is processed. However, be advised that the processing of a request depends on the technological possibilities of meeting your request, which may require as long as five days.

 

4.7. RECIPIENT OF NEWSLETTERS

By giving your consent to the receipt of news to your e-mail, you give your consent to ALEKSANDR VEN  to send different types of commercial statements to your e-mail address, for example, Product campaigns and special offers.

Your personal data that are associated with the delivery of commercial statements are processed solely by ALEKSANDR VEN  and our co-operation partners, who ensure IT structures, and platforms for sending e-mails. Co-operation partners receive the minimum amount of personal data.

 For the performance of this purpose, your personal data shall be processed until the moment when you recall your consent to the receipt of commercial statements, or opt out of receiving commercial statements. Information on the recalling of consent or opting out will be retained in order to accordingly comply with your request not to receive any commercial statements.

ALEKSANDR VEN  shall cease the sending of commercial statements, as soon as your request is processed. However, be advised that the processing of a request depends on the technological possibilities of meeting your request, which may require as long as five days.

 

4.8. USER OF THE GIFT CARD

For the purpose of concluding a Distance agreement for the purchase of a gift card, ALEKSANDR VEN  needs to obtain and process the personal data specified in the gift card purchase form, and, if you have indicated a different recipient of the gift card, ALEKSANDR VEN  also processes the name and email address of such person. If you do not provide your personal data, you will not be able to conclude the Distance agreement.

The information regarding the purchase of the gift card, including all communication with you, is retained as evidence that the Distance agreement has been concluded and performed. ALEKSANDR VEN  retains this information based on the legitimate interest to protect its rights and interests in the event of a dispute, and the obligation imposed by the law to retain information about the business activities conducted.

Your and, in certain cases, the gift card recipient’s personal data with regard to conclusion and performance of the Distance agreement is processed only by MÁDARA and our business partners who provide IT structures and payment platforms. The minimum scope of personal data is transferred to the business partners on need-to-know basis.

Within the scope of this purpose, the personal data concerning you and, in certain cases, the recipient of the gift card is processed until the time the data storage period set out by the laws of the Republic of Latvia expires, or the statute of limitations for bringing an action in court lapses, whichever sets in later.

If you submit an application for extension of the gift card validity period for 1 (one) month, this application is retained until the end of the extended validity period of the gift card, unless the applicable law establishes a longer period. These conditions are applicable only to the gift cards that are issued beginning from 1 July 2017.





5. ACCURACY OF INFORMATION

 

We attempt to be as accurate as possible when describing our products on the Site. If the product related information (description, colours, etc.) has changed, ALEKSANDR VEN cannot guarantee that at any given moment data posted on the webpage contains all the latest updates.





6. INTELLECTUAL PROPERTY

 

All information and content available on the Site, including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the “Content”) is the property of ALEKSANDER VEN, our affiliates, partners or licensors, and is protected by Republic of Latvia laws and other international laws governing intellectual property protection, including laws governing copyrights and trademarks. Our trademarks may not be used in any manner for any purpose without our express written consent.





13. LIMITATION OF LIABILIT

 

You agree that, fully according to applicable law, ALEKSANDR VEN will not be responsible or liable (whether in agreement, negligence or otherwise), under any circumstances, for any interruption or error occurring from your use of the Site.You agree that, fully according to applicable law, ALEKSANDR VEN will not be responsible or liable (whether in agreement, tort (including negligence) or otherwise), under any circumstances, for any  

1) interruption of business; 

2) access delays or access interruptions to the Site;

3) data non-delivery, misdelivery, corruption, destruction or other modification; 

4) loss or damages of any sort incurred as a result of dealings with or the presence of off-website links on the site; 

5) computer viruses, system failures or malfunctions which may occur in connection with your use of the site, including during hyperlink to or from third party websites;

6) any inaccuracies or omissions in content or 7) events beyond our reasonable control. ALEKSANDER VEN will not be liable for any indirect, special, incidental, or consequential damages of any kind (including lost profits) related to the Site or your use thereof (or inability to use the site) regardless of the form of action whether in agreement, tort (including negligence) or otherwise, even if we have been advised of the possibility of such damages.

 

8. MAKING PURCHASES

 

 The prices and characteristics of the products sold in the online store are indicated next to the products. To place an order, add the desired products to the basket. Fill in all required fields and

 Choose the shipping method that suits you best, and then the screen will display the total shipping cost of your order. Make payment

 purchases to complete the order.

 After placing the order, the customer will

 confirmation email sent

 order and electronic invoice in PDF format.

 The online store does not send to the Buyer

 paper invoices.

 

9. PRICING POLICY

 

Prices on https://aleksandrven.com/en are in EUR.The purchase can be paid by choosing the following payment methods offered by the KLIX payment platform, АЅ

 Citadele Banka:

 Payments in the Latvian Internet bank: Swedbank, SEB, Citadele and Luminor.

 Payments via Estonian Internet Banking: Swedbank, SEB, Luminor, LHV.

 Payments in the Lithuanian internet bank: Swedbank, SEB and Luminor.

 Card payments: Visa / Mastercard.

 Personal data required for

 making payments are transmitted

 licensed payment institution АЅ Citadele Banka.

 

  The agreement comes into force after successful payment to the current account of the online store. If for any reason it is impossible to fulfill the order, the Buyer will be informed

 

 and the amount paid will be refunded to

 as soon as possible, but not later than within 14 days after receiving the notification. Refunds will be made to the bank account indicated by the Buyer by bank transfer.



10. DELIVERY POLICY

 

The goods are delivered to the following countries: Latvia, Lithuania, Estonia, Austria, Belgium, Bulgaria, Hungary, Germany, Greece, Denmark, Israel, Ireland, Spain, Italy, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Republic of Cyprus, Romania , Slovakia, Slovenia, USA, Finland, France, Croatia, Czech Republic, Sweden, UAE.

The purchased goods are delivered by: courier Omniva and Fedex.

All fees and taxes payable for receiving the order are the responsibility of the Buyer. Shipping costs are indicated prior to order confirmation.

The purchased goods are delivered to the address indicated by the Buyer within 3-5 business days.



11. RETURNS POLICY

 

Within 14 calendar days from the date of receipt of the order, you have the right to return or exchange the purchased product – it must have the original tag.

The consumer is responsible for maintaining the safety quality of the product during the period of use.

 right of withdrawal. In case of misuse or damage to the goods, neglect of the goods, the online store has the right to reduce the refund according to the value of the goods.

Each issue regarding the return of an order made and delivered to the client is considered separately in a simplified manner. For information about the possibilities and expectations of the client when returning products, we invite you to familiarize yourself with the terms of return:

https://aleksandrven.com/en/return-and-exchange/

 




12. USER RESPONSIBILITIES

 

In the access or use of the Site, you shall comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the Site. You shall act always in accordance with the law, custom and in good faith. You may not make any change or alteration to the Site or any Content or services that may appear on this Site and may not impair in any way the integrity or operation of the Site. Without limiting the generality of any other provision of these Terms and Conditions, if you default negligently or wilfully in any of the obligations set forth in these Terms and Conditions, you shall be liable for all the losses and damages that this may cause to ALEKSANDR VEN, our affiliates, partners or licensors.





13. THIRD PARTY LINKS

 

We are not responsible for the content of any other websites linked to or from the Site. Links appearing on the Site are for convenience only and are not an endorsement by us, our affiliates or our partners of the referenced content, product, service, or supplier. Your linking to or from any off-website pages or other websites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, any other websites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such pages and websites, including, without limitation, their privacy policies and terms and conditions. You should carefully review the terms and conditions and privacy policies of all other websites that you visit.





14. FORCE MAJEURE

 

ALEKSANDR VEN , AS shall not be held responsible for any delays, failures to fulfil obligation or any other failures that occurred due to circumstances and obstacles that are beyond our reasonable control, which include but are not limited to strikes, governmental actions, wars or national emergencies, terrorism threats or acts of terrorism, environmental or climatic anomalies, failure of performance by a third party, internet connection issues as well as hardware and software malfunction. In the event that any such force majeure occurs we will try to eliminate the delays in the shortest time possible.





15. COPYRIGHT COMPLAINTS

 

All contents of this Site, correspondence (email or postal) as well as marketing materials used to promote the site on third party resources are property of ALEKSANDER VEN. Reproduction or republishing of any part or all of contents is prohibited except for the following purposes:

License to copy for private use:

You are free to make copies or print parts of contents for reasonable personal use.

License to copy or republish for limited use:

You are free to make copies of the material in print as well as digital for third party to use, only if you identify ALEKSANDER VEN Site as the source of the contents and materials adding a top level URL (https://aleksandrven.com/en) to any of these copies which are republished. Also, you have to inform any third party that you share these copies with, that in the event of republishing any such copies the source for all the materials should be indicated as ALEKSANDER VEN Site, with a top-level URL ( https://aleksandrven.com/en).



16. INDEMNIFICATION

 

You agree to indemnify, defend and protect us from any harm, losses, damages or costs as well as attorney fees resulting from any third party claim, action or demand resulting from your breach of these terms and conditions, any errors in any of your representations or warranties or your use of this site.




17. DISPUTES

 

With respect to any dispute regarding the Site, all rights and obligations and all actions contemplated by these Terms and Conditions shall be governed by the laws of Republic of Latvia, as if the Terms and Conditions were a agreement wholly entered into and wholly performed within Latvia.

The agreeing parties acknowledge here that they will try to settle any disputes relating in any way to your visit to the Site or arising from execution, interpretation or termination of this Distance agreement through mutual negotiations.

If parties are unable to settle the arising disputes through peaceful mutual negotiations, all disputes, disagreements or claims shall be settled by courts of the Republic of Latvia, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights or the intellectual property rights of our affiliates, partners or licensors, we may seek injunctive or other appropriate relief in any court and you consent to exclusive jurisdiction and venue in any such court.

The parties have agreed on the venue and procedure for dispute resolution according to the provisions of Regulation No. 953/2008 of the European Parliament on the law applicable to contractual obligations (Rome I).

Should there arise a dispute between ALEKSANDER VEN and the consumer as to whether the provisions of the agreement made between them are unfair, either party may turn to the court referred to in this Section, and the consumer is also entitled to turn to the local Customer Rights Protection authority.

Should there arise a dispute between ALEKSANDER VEN and the consumer as to the protection of data of natural persons, either party may turn to the court referred to in this Section, and the consumer is also entitled to turn to the local data protection supervisory authority.



18. GENERAL PROVISIONS

 

You hereby agree that these Terms and Conditions constitute the entire agreement concluded between you and ALEKSANDR VEN  regarding the use of this Website and its content by you.

ALEKSANDR VEN  is entitled to amend and specify these terms and conditions at any time, by publishing the respective changes on the website and indicating the date of the last changes made, and, if according to ALEKSANDR VEN  the amendments may be important to you, by sending you a message by e-mail. Any amendments to the present Terms and Conditions shall take effect immediately after the publication thereof. You agree that by continuing to use the Website after the effective date of such amendments, you confirm your consent to all amendments. ALEKSANDR VEN  reserves the right to cancel or recall any rights granted by these Terms and Conditions. You will have to comply with such recall or changes as of the effective moment thereof, including, if required, by discontinuing the use of the Website in any way.

Nothing in these Terms and Conditions can be interpreted as the establishment of a partnership or any other type of joint company between you and ALEKSANDR VEN . Cases where ALEKSANDR VEN  fails to achieve compliance with these Terms and Conditions from you, do not affect our right to request compliance with them before or after such failure. Cases where any of the sections of these Terms and Conditions cannot be implemented or are invalid within the framework of the applicable law, or are admitted as non-enforceable or invalid by an arbitration court or a court, shall not affect the validity or applicability of the present Terms and Conditions in general. The present Terms and Conditions, within the possible limits, must be amended in accordance with applicable law in a way that fully reflects the initial intent of the parties in accordance with the initial Terms and Conditions.

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